FAQs

It's easy to enquire and find the perfect workspace for your business. If you're ready to book a tour click the button below.

Alternatively, you can send through your details using our enquiry form or give us a call on 1800 806 066. From there, one of our dedicated Leasing Managers will contact you to arrange a time to visit our spaces and learn more about your requirements. You can also book a time for our Leasing Managers to provide a video tour if you would prefer to view our flexible office spaces remotely.

Our Leasing Managers & Community Team are on-site to assist with your enquiries Monday to Friday from 8 AM – 5 PM local time. You are welcome to walk-in and visit a workspace at any of our six central CBD locations any time.

Our locations are open 8 AM – 5 PM local time Monday – Friday with our supportive staff on-site. However, members with 24/7 access can use their swipe card to enter their designated workspace anytime.

Most Christie Spaces locations are dog-friendly. All dogs on the property must be toilet-trained and well-behaved.

Find your closest dog-friendly location below:

3 Spring Street, Sydney

100 Walker Street, North Sydney

454 Collins Street, Melbourne

While we welcome all our members and their clients, unfortunately, guests are not permitted to work in your allocated space.

Guests are welcome to visit you in your workspace. Please make sure to let our Community Team know you are expecting them so we can direct them to your office.

If they would like to use our space to work for the day, you will be required to register them as a guest and book a meeting room for them to use.

Professional Phone & Call Answering Services
Empower your company with our professional VoIP and call answering services. With a broad range of options to suit organisations of any size, Christie Spaces has the ideal phone package to provide essential support for your business.

• Handset & Phone Line from $50 a Month
• Call Answering from $90 a Month
• High Volume Support from $150 a Month

Download Our Phone Services Information
Download Our Phone System User Guide

Additional Business Support Services

• Binding & Laminating
• Courier & Mail Services
• Document Shredding, Printing & Scanning
• Events Space & Catering
• Handyman Assistance

We assist with IT set up for our members to ensure our spaces meet their technological requirements.

Christie Spaces is a registered Internet Service Provider, and we provide a wide range of services including private servers, dedicated bandwidth, rack storage, IP addresses and more.

To discuss your IT needs, please contact your Leasing Manager at your location or our friendly IT team at [email protected].

If you require multiple mailing addresses as part of your membership, please speak to one of our Leasing Managers about securing a Virtual Office Membership at another Christie Spaces location.

All six of our central CBD properties offer wireless premium printing (colour and B&W), scanning and copying.

Your membership will come with a monthly printing allowance, and our friendly Community Team is on-site to assist with your printing and scanning needs.

To purchase additional printing capacity, please speak to your Community Manager to customise a package for your needs.

Hot Desk
Connect and collaborate in our flexible, shared workspaces with business hour access and professional amenities.

• Common Co-working Area Access to your Chosen Christie Spaces Location
• High-Speed WiFi Included
• Business Hours Access
• Daily Cleaning & Sanitiser Stations
• Professional Meeting Room Access
• Beautifully Designed Kitchens & End-of-Trip Facilities
• Complimentary Tea & Coffee
• Professional Networking & Social Events
• Community Team Support & Concierge Services

Virtual Office
Use our location as your professional business address with the ability to use our meeting rooms on a pay-as-you-go basis. Receive mail and packages to our location, to be picked out or sent out directly to you or book a meeting room to connect with your team. Phone answering packages are also available at an additional cost.

• Business Hours Access
• Mail and Package Handling Services
• Pay-as-you-go Access to Professional Meeting Rooms & Amenities
• The Ability to Easily Scale Up to a Hot Desk or Private Office Membership
• Additional Phone Answering Services are Available
• Invitations to Professional Networking & Social Events

Private Office
Empower your business with flexible, fully furnished office space for teams of any size.

• 24/7 Access
• Fully Furnished, Lockable & Secure
• Daily Cleaning & Outgoings Included
• Professional Meeting Room Access
• Business-Class Printing
• Customisable IT Infrastructure
• High-Speed WiFi & Ethernet Included
• Mail & Package Handling
• Community Team Support & Concierge Services
• Professional Networking & Social Events
• Beautifully Designed Kitchens & End-of-Trip Facilities

Project Office
Set your next project up for success with a large office & workspace designed to suit your team.

• 24/7 Access
• Customisable Layout & IT Infrastructure
• Full & Half Office Floors Available.
• Fully Furnished, Lockable & Secure
• Daily Cleaning & Outgoings Included
• Professional Meeting Rooms
• Business-Class Printing
• Customisable IT Infrastructure
• High-Speed WiFi & Ethernet Included
• Mail & Package Handling
• Community Team Support & Concierge Services
• Professional Networking & Social Events
• Beautifully Designed Kitchens & End-of-Trip Facilities

Enterprise Office
Get complete flexibility with a dedicated satellite office for large businesses and teams.

• 24/7 Access
• Customisable Layout & IT Infrastructure
• Private Amenities & Enterprise Support
• Full & Half Office Floors Available.
• Fully Furnished, Lockable & Secure
• Daily Cleaning & Outgoings Included
• Professional Meeting Rooms
• Business-Class Printing
• Customisable IT Infrastructure
• High-Speed WiFi & Ethernet Included
• Mail & Package Handling
• Community Team Support & Concierge Services
• Professional Networking & Social Events
• Beautifully Designed Kitchens & End-of-Trip Facilities

For further information on member inclusions, check out of inclusions page here. 

All memberships renew on the 1st of the month. Your move-in date may vary, please check with your Leasing Manager and Community Team for specific information about your membership or payments.

Moving In:
With flexible terms and authentic support, moving in is a seamless process at Christie Spaces. After enquiring, our dedicated Leasing Managers will discuss your requirements and needs to arrange set up for your office space. You can move in instantly with our fully furnished offices and all-inclusive membership. Our IT Team will assist with your technical specifications, and any custom set up required. Our on-site Community Team is ready to welcome you to your new workspace and to assist with any day to day enquiries or services you need to settle in.

Moving Out:
Our flexible terms make it easy to adjust your membership as required. We require one calendar months’ notice for move out requests. Please make sure to provide notice one full calendar month in advance and provide notice before the last business day of the month prior to vacating. (For example, if you wish to move out on June 31st, you must give notice to Christie Spaces before May 31st.)

Your move-out date should be scheduled be on the last day of the month during the working week as we can't accommodate move-outs over the weekend. For further information, please speak to your Leasing or Community Manager

Invoices are sent to your nominated account in the middle of each month. Payment is due by the first of each month. Please speak to your Leasing Manager or our dedicated Community Team for specific information about your membership and payment information.

Our flexible terms make it easy to upscale or downsize your membership at any time. Our spacious offices and beautifully designed workspace can accommodate teams of any size. To alter your membership or office space requirements, speak to our friendly on-site Leasing Manager or Community Team to find the ideal space for your business.

If you find your team is growing quickly, but you don't yet need a larger space yet; or if you'd like to have a rotational in-office schedule for your team, you may want to add an additional member to your workspace. For a monthly recurring cost of $150 ex. GST per additional member, you are able to have additional access cards and keys for your extra members. The amount of access cards and keys per office is limited to 1.5 x the number of desks in your workspace. EG: a 6 desk office is limited to 9 members.

A Hot Desk Membership allows you to access our coworking common areas to work from with all the services of our professional building available to you - simply pick a spot and start working! It's a flexible and affordable way to be connected to similar-minded professionals in a productive and fully serviced environment.

Our Virtual Office memberships offer a professional CBD business address whilst you can work remotely. This membership includes listing our address as your business address, mail and package handling services, invitations to our professional events and access to our desktop member portal and app. This membership also includes the option to book our many meeting rooms and training spaces (with optional catering services) only as you need, access to our business-class printers and a range of professional phone answering services that can be tailored to suit your Virtual Office Membership at an additional cost.

Yes, you are able to hire out our meeting and boardrooms for one-off events or recurring events by enquiring on our meeting room pages via the form or instantly booking.

Please include as much information as possible as our booking team will be in contact with you shortly to create your booking.

Please note: You will be charged for your booking instantly. However, our cancellation policy allows you to cancel or change your booking with a 100% refund up to two business days before your start time.

When you arrive onsite for your booking, please check-in with the team at reception. They will provide directions to your booked space and can help with anything you need for your booking. They can also assist you if you need to extend or change your booking.

We instantly accept bookings that are within 8am to 5pm every Monday to Friday (excluding public holidays). If you are looking for an after-hours or weekend booking, please contact our conferencing team directly with your request.

You are able to hire and book our meeting and boardrooms over multiple days. Our hours are limited to 8am – 5pm each weekday, so you will need to create a new booking for each day you would like to hire out the space.

Payment is required at the time of booking, with charges processed immediately to your credit card. Changes or cancellations can be made up to two business days before your event, with a fee of $30 + GST per amendment. For cancellations, any credit card surcharge is non-refundable. Within two business days of your booking, changes are not permitted, and cancellations are non-refundable.

If you need to change or cancel your booking, please contact our booking team via [email protected] to update or refund the fee.

If you have trouble changing or cancelling your booking or have an urgent request, please contact us with your booking details on 1800 806 066.

Every meeting and boardroom at Christie Spaces comes inclusive with free hi-speed wifi, onsite IT support, a dedicated administration team on site and screen sharing or video conferencing facilities. Some meeting and boardrooms also contain a whiteboard.

The screen sharing within our meeting and boardrooms is via AirServer and AirPlay and our video conferencing is via Zoom. We also have Logitech MeetUp’s which can screen share and video conference.

When you are selecting a meeting or boardroom to book, you will be able to read which system and what features are available in that room as well as view a current image of the room.

For large scale and recurring bookings, at select locations we do have catering packages available. However, these packages can vary; we recommend if you are after catering packages for your event to contact our conferencing team directly via our enquiry form as we will be able to tailor this package specifically for you.

As a Christie Spaces member, you are able to access meeting rooms by using your monthly coin allowance, with different levels of membership including different coins allowances. You can book meeting rooms using the Christie Spaces app, via our online members' desktop portal or through our friendly on-site Community Team.

When booking your meeting room via the Christie Spaces app, please select the option to add 'Guest Registrations' to your meeting. If booking through a Community Team Member, please let them know who will be attending.

With our on-site IT and Community Team we are able to provide full technical support to our members during business hours.

Our meeting rooms currently include wireless screen sharing and HDMI connections. While most of our meeting rooms feature AirServer technology, a select number of our meeting rooms are 'Zoom Rooms' with a built-in easy-to-use Zoom video conferencing TV.

Download our Zoom Room User Guide.

Or wirelessly with our Airserver Screen Sharing Rooms (most common)

Download our Screen Sharing Guide

Or video conference via HDMI connectivity with our Logitech MeetUp Rooms

Download our Logitech MeetUp guide

If you experience any technical difficulties or require assistance, please reach out to IT support or contact your Community Team at the front desk.

The daily rate of our conference spaces includes the following:

• Access to our superfast unlimited WiFi network
• Use of a high definition ceiling mounted WUXGA projection screen
• Individual air-conditioning
• Available technical support
• Cleaning services
• Natural lighting and soundproofing in each room
• All-day premium tea & coffee with an espresso option
• Basic equipment included (Flipchart stand with paper and markers, Portable whiteboard with markers, PC audio and speakers, power boards)
• Colour printing*

Complimentary equipment is on a pre-order basis only. Equipment requested on the day is fully chargeable and all equipment is subject to in-house availability. Excludes PA systems, microphones and portable projectors.

*Daily limits apply to usage and room capacities.

For events with a larger number of participants or for events that will be running over a number of days, please contact our conferencing customer service team to discuss available customisable package deals.

Catering:
We have a variety of catering packages available for events with a minimum of ten participants. Our catering packages include gluten-free, vegetarian, vegan and dairy-free substitutes and options. When you enquire about our conferencing spaces, please ask for our catering menu to view your options.

Please contact our conferencing customer service team for more information, or to request a specific dietary requirement substitution. Additional charges may apply to special dietary menu items.
Unfortunately, we do not permit external catering. Our internal catering services are largely customisable for special dietary requirements, and we can offer additional add-ons by request.

To find out more about our flexible catering options, please reach out to a member of our conferencing customer service team.

Additional equipment and Services:
All additional equipment, such as extra flip charts/whiteboards come at additional costs. Equipment that is ordered throughout the course of your event will be charged in full. All additional equipment is subject to in-house availability.

Up to 100 pages of A4 colour printing is included per event, with any additional printing services incurring a charge.

The additional equipment includes:

• Electronic whiteboards
• Polycom conference phone
• Laptop computer/laser pointer/clicker
• Lectern (no microphone)
• Wired Internet
• PA systems/microphones
• Additional portable data projectors

Our conferencing venue operates from 7.30 am – 5.30 pm Monday to Friday.

If you require an earlier entry for set up or a later exit for set down, please contact our conferencing customer service to organise access. For special events, we are able to organise opening over Sunday and Saturday for an additional fee.

We do have onsite parking available at 100 Walker Street for an additional cost. If you require parking only temporarily to drop off equipment etc, or to transport guests who are unable to travel otherwise – please contact our conferencing customer service team.

Download Brisbane Conference Centre Parking Information here.

Download Sydney Conference Centre Parking Information here.

In order to secure your booking, we will require a credit card to be put on file.

Regarding final payment options, we can either charge your recorded credit card or we can send out an invoice to your nominated contact.

We also accept purchase orders, please reach out to our conferencing customer service team to set up this purchase order transaction. Payment will be due at the conclusion of your event. We can offer a 30-day payment plan for your payment, but beyond 30 days your payment will be deemed overdue.