Last updated: 23 September 2026
Christie CoWork Pty Ltd (ABN 91 616 283 884), trading as Christie Spaces, and its related entities ("Christie Spaces", "we", "our" or "us") respect your privacy and are committed to protecting your personal information.
This policy explains how we collect, use, disclose, store and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It should be read together with our Terms & Conditions.
This policy applies to:
The information we collect depends on how you deal with us. It may include:
Category | Examples |
|---|---|
Identity | Full name, date of birth, driver licence or passport details, other government-issued ID, photographs, signature |
Contact | Residential, postal and business address, email address, phone and mobile number, emergency contact details |
Business | Company name, ABN/ACN, job title, employer details, professional social media profiles |
Membership and services | Membership details, workspace, office and meeting room bookings, attendance records, access cards and security credentials, guest registrations, service requests and communications |
Payment and financial | Credit card and bank account details, billing information, invoices, payment history |
Website and technology | IP address, browser type, device and operating system, approximate location, pages viewed and website usage, cookie and tracking data, referring website |
Advertising and campaign | Ad clicks and impressions, campaign identifiers (such as GCLID, FBCLID, LinkedIn click IDs and UTM parameters), conversions such as form submissions and calls, audience membership |
Security and building access | CCTV footage, visitor logs, building access records, security incident reports, vehicle registration details |
Marketing and communications | Marketing preferences, newsletter subscriptions, survey responses, event registrations, competition entries |
Recruitment | Resume and employment history, qualifications, references, right-to-work documents, police checks (where permitted by law) |
Payment card information is processed by third-party payment providers and may not be retained by us in full.
Sensitive information. We generally do not collect sensitive information unless it is reasonably necessary and permitted by law. It may include accessibility or health requirements for events or workplace accommodations, emergency medical information, or information needed to meet workplace health and safety obligations. Where required, we will ask for your consent before collecting it.
Anonymity. You can browse the Website without telling us who you are, and you may deal with us anonymously or using a pseudonym where practicable. However, we may not be able to provide a booking, membership or quote without your details.
Directly from you, when you:
Automatically, through cookies, pixels, tags and similar technologies when you use the Website or interact with our ads and emails (see sections 5 and 6).
From third parties, including:
We collect, hold and use personal information to:
Cookies are small text files stored on your device. Pixels, tags and scripts are small pieces of code that tell us or our partners when a page is viewed or an action is taken. We and our partners use them to:
Type | Purpose |
|---|---|
Strictly necessary | Make the Website work, keep it secure and remember your cookie choices |
Functional | Remember preferences and enable features such as chat, maps and embedded video |
Analytics | Understand how visitors find and use the Website so we can improve it |
Advertising and remarketing | Measure ad performance, track conversions, build audiences and show you relevant ads on other sites and apps (see section 6) |
We may use tools such as:
These tools may send information to their providers' servers, including outside Australia. Some of this information may identify you, or may be combined with other information so that it does. Where that happens, we treat it as personal information under this policy.
Your choices. You can manage cookies through our cookie banner (where shown) and your browser settings; blocking some cookies may affect how the Website works. You can opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on. See how Google uses information from sites that use its services and the Microsoft Privacy Statement.
We run pay-per-click and social media advertising to promote our spaces. We use tags and pixels from the platforms below to measure which ads lead to enquiries or bookings, and to show our ads to people who have visited the Website or may be interested in flexible workspace.
Platform | Technology we may use | What it does | Manage or opt out |
|---|---|---|---|
Google Ads (incl. Search, Display, YouTube, Performance Max) | Google tag, conversion tracking, remarketing audiences, Enhanced Conversions | Measures ad clicks and conversions; shows ads to past visitors and similar audiences | |
Meta (Facebook, Instagram) | Meta Pixel, Conversions API, Custom and Lookalike Audiences, Lead Ads | Measures ad results; builds audiences from site visitors and customer lists | |
LinkedIn Insight Tag, conversion tracking, Matched Audiences, Lead Gen Forms | Measures ad results; retargets visitors; targets by professional attributes | ||
Other networks (e.g. Microsoft Advertising) | Similar tags and pixels | As above | That platform's ad settings |
Customer lists and hashed data. We may share contact details, such as your email address or phone number, with these platforms in a hashed (encrypted) form so they can match you to your account on their platform. We do this to measure campaign results, show you relevant ads, exclude existing members from ads, or reach people with similar characteristics. The platforms use hashed data for matching and do not use it to identify you to us.
The platforms' own use. Advertising platforms handle information under their own privacy policies and may combine information from the Website with other information they hold about you. We do not control how they use it. See the privacy policies of Google, Meta and LinkedIn.
You can also limit interest-based advertising from participating companies at Your Online Choices (Australia). Opting out means the ads you see will be less relevant, not that you will see no ads. We do not sell personal information.
We may use your personal information to tell you about workspace memberships, office availability, meeting and event facilities, promotions and special offers, community events, and other services we think may interest you.
We send marketing emails and SMS only with your consent (express or inferred), as required by the Spam Act 2003 (Cth). You can opt out at any time by:
We may still send you service messages about your booking, membership or account.
We may disclose personal information to:
We require our service providers to use personal information only to provide their services to us. We do not sell personal information to third parties.
Some of our technology providers, cloud services, software platforms and advertising partners store or process information outside Australia. Countries may include the United States, United Kingdom, Ireland and other European Union countries, New Zealand, Singapore, and other places where our service providers operate.
Where we disclose personal information overseas, we take reasonable steps to ensure the recipient handles it consistently with the APPs.
Our premises may be monitored by CCTV for workplace safety, security, asset protection, incident investigation and access management. Recordings may be viewed by authorised personnel and building management, and disclosed where required or authorised by law.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure. Measures may include access controls, secure networks, encryption, password protection, staff training, secure disposal processes and physical security controls.
While we take reasonable precautions, no system can be guaranteed to be completely secure.
We keep personal information only as long as reasonably required for business operations, legal and compliance obligations, dispute resolution and other legitimate business purposes. When it is no longer needed, we take reasonable steps to securely destroy or de-identify it.
If we become aware of an eligible data breach that is likely to result in serious harm, we will respond in accordance with the Notifiable Data Breaches scheme, including notifying affected individuals and the Office of the Australian Information Commissioner (OAIC) where required by law.
You may ask to access the personal information we hold about you. Please make your request in writing using the contact details in section 18. We may need to verify your identity, and we will respond within a reasonable period, usually 30 days.
We may refuse access where permitted by law, including where giving access would:
If we refuse, we will tell you why in writing.
If you believe information we hold is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us and we will take reasonable steps to correct it.
The Website may link to or embed content from other websites, such as maps, videos and social media. We are not responsible for their privacy practices and encourage you to read their privacy policies.
Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 16 through the Website.
We may update this policy from time to time, for example when we adopt new marketing or analytics tools. The latest version will always be on the Website and takes effect when published.
If you have a concern about how we have handled your personal information, please contact our Privacy Officer using the details below. We will acknowledge your complaint, investigate it and aim to respond within 30 days.
If you are not satisfied with our response, you may contact the OAIC:
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